Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

1. Who We Are

BluePeak Home Solutions Group LLC, doing business as BluePeak Water Filtration (“BluePeak,” “we,” “us,” or “our”), provides water filtration products and related services. This Privacy Policy explains how we collect, use, protect, and manage personal information when you visit https://bluepeakwaterfiltration.com, submit a form, request information or service, or communicate with us.

Registered Business Address
BluePeak Home Solutions Group LLC, doing business as BluePeak Water Filtration
207 W Millbrook Road, Suite 210
Raleigh, North Carolina 27609
United States

2. Information We Collect

When you request information, book a consultation, request service, or otherwise contact BluePeak, we may collect the information you provide, including your full name, phone number, email address, service address, water source, service interest, and preferred appointment time.

We may also collect limited technical information through our website or service providers, such as browser type, device type, IP address, pages viewed, referring URL, and cookie-related information. We use this information to operate, secure, understand, and improve our website and services.

We do not collect payment-card information through our website. Payments are handled in person or through the payment provider used for the applicable transaction.

3. How We Use Information

We use personal information to respond to water-quality and filtration inquiries; schedule and provide consultations, installations, maintenance, and related services; send estimates, invoices, receipts, customer-care communications, filter-replacement reminders, and service follow-ups; maintain business records; protect our website and operations; and comply with applicable law.

We send SMS messages only when you provide the applicable separate SMS consent. With non-marketing SMS consent, we may send responses to water-quality and filtration inquiries, consultation scheduling, appointment confirmations and reminders, estimates, customer care, installation or service updates, filter replacement reminders, and follow-ups. With separate marketing SMS consent, we may send occasional special offers, discounts, and service updates.

We may send promotional emails only according to your communication choices. You may unsubscribe from promotional emails at any time.

4. Service Providers and Data Processors

We use service providers including Google Workspace and GoHighLevel/LeadConnector to process forms, manage customer records, and support communications on our behalf. These companies act only as service providers and data processors. They are not third-party marketers of customer information.

We may use service providers that help us operate our website, process payments, provide customer support, send communications, or complete requested installations and services. These providers may use information only to perform services for BluePeak and not for their own marketing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell personal information. SMS opt-in data and consent are not sold, rented, or used for third-party or affiliate marketing or promotional purposes.

5. When Information May Be Disclosed

We may disclose information only when reasonably necessary to provide services you request, work with service providers acting on our behalf, comply with law or legal process, protect BluePeak or others, or complete a business transfer. The mobile-information and SMS-consent protections in Section 4 apply regardless of any other statement in this Privacy Policy.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for site functionality, security, and measurement. You may adjust your browser settings to refuse or remove cookies; some features may not function properly if you do.

7. Communications and Your Choices

Marketing and non-marketing SMS consent are separate, optional choices. You may consent to one, both, or neither. Consent is not a condition of purchase.

You may withdraw SMS consent at any time by replying STOP to a BluePeak text message. After the unsubscribe confirmation, BluePeak will not send additional SMS messages unless you separately opt in again.

For SMS help, reply HELP to a BluePeak text message, email branden@bluepeakwaterfiltration.com, or call (984) 401-8890. You may opt out of promotional emails through the unsubscribe link in the email.

8. Data Retention and Security

We retain contact and service records for as long as reasonably necessary to provide services, maintain business and warranty records, resolve disputes, and meet legal obligations. Our current general retention period is three years after the last transaction, unless a longer period is needed for warranty, legal, tax, or recordkeeping reasons.

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or electronic storage system is completely secure.

9. Your Privacy Requests

You may request access to, correction of, or deletion of personal information we hold about you, subject to lawful exceptions and recordkeeping requirements. You may also opt out of promotional communications at any time. To make a request, contact us using the details below. We will respond within a reasonable time and as required by applicable law.

10. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

11. Links to Other Websites

Our website may link to external websites, including water-quality resources, financing providers, and social-media platforms. Their privacy practices are governed by their own policies, not this one.

12. Changes to This Policy

We may update this Privacy Policy when our practices or applicable requirements change. We will post the updated version on this page and change the “Last Updated” date.

13. Contact Us

BluePeak Home Solutions Group LLC, doing business as BluePeak Water Filtration
207 W Millbrook Road, Suite 210
Raleigh, North Carolina 27609
United States

Email: branden@bluepeakwaterfiltration.com
Phone: (984) 401-8890
Website: https://bluepeakwaterfiltration.com