1. Agreement to These Terms
These Terms of Service (“Terms”) apply to bluepeakwaterfiltration.com and to the information and requests you submit through it. The site is operated by BluePeak Home Solutions Group LLC, doing business as BluePeak Water Filtration (“BluePeak,” “we,” “us,” or “our”), located at 207 West Millbrook Road, Suite 210, Raleigh, North Carolina 27609.
By using this website, submitting a form, or requesting a water test or quote, you agree to these Terms. If you don’t agree with them, please don’t use the site.
These Terms cover the website. The work itself — the system you buy, what it includes, what it costs, and what’s warranted — is governed by the separate written agreement you sign before installation. If anything in these Terms conflicts with your signed customer agreement, your signed agreement wins.
2. Who Can Use This Site
You must be at least 18 years old and able to enter into a contract to request service, submit a form, or schedule an appointment. If you’re requesting service for a property, you must own it or have permission from the owner to have work done.
3. What This Site Is For
This website exists to explain what we do, show the systems we install, and let you request a water test, a quote, or service.
Nothing on this site is an offer, a contract, or a guaranteed price. Pricing shown or discussed on the site is an estimate only. A real price comes from an in-home water test and a written quote for your specific home, water, and plumbing.
4. Requests, Appointments, and Quotes
- Submitting a form doesn’t book anything. It’s a request. An appointment is confirmed when we confirm it with you by phone, text, or email.
- Quotes are based on what we can see. We quote after testing your water and looking at your setup. If we find something we couldn’t have known about beforehand — existing plumbing problems, code issues, difficult access, conditions behind a wall — the price or scope may need to change. We’ll tell you before doing the work, not after.
- Quotes expire. Unless a quote says otherwise, treat it as good for 30 days. Equipment and material costs move.
- We may decline a job. If a home isn’t a good fit for the system, or we can’t do the work safely or correctly, we’ll say so.
5. Accuracy of Information You Give Us
The advice we give and the system we recommend depend on what you tell us about your home and your water. Please give us accurate information — water source, household size, existing equipment, known problems, and access. We aren’t responsible for a recommendation that misses the mark because the information we were given was incomplete or wrong.
6. Water Testing
In-home water testing tells us what we need to size and recommend a system. It is a practical field test, not a certified laboratory analysis, and it is not a health or safety certification of your water. If you need certified lab results — for a real estate transaction, a health concern, or a regulatory requirement — use an accredited laboratory. We’re glad to point you toward that.
Test results describe your water at the time and place we sampled it. Well water especially changes over time, after rain, and after work on the well.
7. Installation
Installations are performed by licensed plumbing contractors we work with. Scheduling, scope, permits where required, and warranty terms are set out in your signed customer agreement and work order.
You’re responsible for providing safe access to the work area, and for telling us about anything relevant we can’t see — prior repairs, hidden shutoffs, pipe material, or an active leak.
8. Payments and Financing
Payment terms are set in your signed agreement. We accept payment through Square and offer financing through Klarna and Afterpay.
Financing is provided by those companies, not by BluePeak. Approval, terms, interest, and payment schedules are between you and the provider, and are subject to their own agreements and eligibility rules. We don’t make approval decisions and we don’t set their terms.
9. Text Messages and Email
If you check the SMS consent box on one of our forms, you agree to receive text messages from BluePeak Water Filtration. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.
We never share or sell SMS opt-in data or consent to third parties for marketing purposes.
How we handle the information you give us is covered in our Privacy Policy.
10. Our Content
The text, photos, logos, layout, and design on this site belong to BluePeak Home Solutions Group LLC, except where they belong to a manufacturer or another owner. You may view, print, and share pages for your own personal, non-commercial use.
You may not copy our site content for a competing business, use our name or logo without permission, scrape the site, or present our material as your own.
Manufacturer names, product names, and logos belong to their respective owners and appear here to identify the equipment we sell and install.
11. Acceptable Use
Please don’t:
- Submit false information, someone else’s contact information without permission, or fake service requests
- Interfere with the site, attempt to gain unauthorized access, or introduce malicious code
- Use automated tools to scrape or overload the site
- Use the site for anything unlawful
We may block access to anyone who does.
12. Reviews, Testimonials, and Results
Any reviews or customer results shown on our site reflect those specific customers and their specific water. Your water, your plumbing, and your results will be different. Nothing on this site is a promise of a particular test result, taste, appearance, or health outcome.
13. Third-Party Links
Our site may link to manufacturers, financing providers, or other outside companies. We don’t control those sites and aren’t responsible for their content, their products, or how they handle your information. Their terms and privacy policies apply once you leave our site.
14. Site Availability
We try to keep the site accurate and available, but we don’t guarantee either. Content may be out of date, pricing and product information may change, and the site may be unavailable for maintenance or reasons outside our control.
15. Disclaimers
The website and its content are provided “as is,” without warranties of any kind, express or implied, to the fullest extent allowed by law. This section applies to the website and the information on it.
It does not limit the warranties in your signed customer agreement. Any warranty on equipment or workmanship is set out there and in the manufacturer’s warranty, and this section doesn’t take anything away from it.
16. Limitation of Liability
To the fullest extent allowed by North Carolina law, BluePeak Home Solutions Group LLC is not liable for indirect, incidental, or consequential damages arising out of your use of this website.
Liability related to work we actually performed for you is governed by your signed customer agreement.
Some states don’t allow certain limitations, so parts of this section may not apply to you.
17. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute relating to this website will be brought in the state or federal courts located in Wake County, North Carolina, and you agree to that venue.
18. Changes to These Terms
We may update these Terms. When we do, we’ll change the “Last updated” date at the top. Continuing to use the site after an update means you accept the updated Terms.
19. Severability
If a court finds any part of these Terms unenforceable, the rest stays in effect.
20. Contact Us
BluePeak Home Solutions Group LLC DBA BluePeak Water Filtration 207 West Millbrook Road, Suite 210 Raleigh, North Carolina 27609 Phone: (984) 401-8890 Email: clean@bluepeakwaterfiltration.com Web: bluepeakwaterfiltration.com